Frequently Asked Questions
Everything you need to know about bringing unique treasures into your home.
How long will it take for my order to arrive?
Standard shipping typically takes 5-10 business days. For larger furniture items or handcrafted decor, delivery may take up to 15 business days depending on your location.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unused. Please note that custom-made pieces are final sale.
Are your products sustainably sourced?
At Uniqtreasures, we prioritize ethical craftsmanship. Many of our items are sourced from independent artisans using sustainable materials like reclaimed wood and organic textiles.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the parcel.
What should I do if my item arrives damaged?
Please inspect your order upon receipt. If an item is damaged during transit, contact our support team within 48 hours with photos of the damage to arrange a free replacement.
Can I track my shipment?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.